The Performance
Aug
26
10:30 AM10:30

The Performance

"Hey folks, welcome to the bar. Would you like to see a menu?" Learn the principles of guest interaction and take a deeper look into the thought process behind meeting their needs. Ted Kilpatrick is one of the best in the business. 

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The Cold War
Aug
27
10:30 AM10:30

The Cold War

Unlock the mysteries of large format ice, or at least learn how to hit it with a hammer. Richard Bocatto owner of Hundredweight Ice will teach you all about the science of large format cubes and their benefits.  

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Final Test
Aug
28
10:30 AM10:30

Final Test

I hope you paid attention all week because this is where it is going to show. The test will be in digital format so please make sure to have your cellphones or tablets on you. 

Checkout is at 12 pm so please make sure you have your bags packed and rooms cleaned up before coming down for testing. We want to make sure that the hotel is able to get the rooms turned around for the guests that will be arriving later that day. 

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